Refunds on your Essiac Tea are available for 30 days after your purchase if your product arrives in damaged condition

At discount-essiac-tea.com, we strive to provide a quality product that arrives in outstanding condition. The following refund and return policies apply:

1. If your product arrives in damaged condition, we will issue a full refund whether the damage was due to handling by our staff or by the shipping carriers.

To receive a refund for an order that arrived in damaged condition, please notify us within one week of receiving your order.

Click here to contact us or call 1-866-ESSIAC1 (1-866-377-4221) and describe the problem so that we can approve the refund for your essiac tea.

Once we receive the returned product, we will immediately issue a credit on your payment.

2. If you cancel your order within three days of placing it, we will refund you 100% as long as the order has not been shipped. Any orders cancelled after shipment will still be subject to a charge that includes the shipping cost of your order, plus a handling/restocking fee of 10%.

Any opened bag is not eligible for a refund. Not liking the taste of the essiac tea or deciding you don't want to use it are not grounds for a refund. However, if you believe that there is something wrong with your product, contact us and, if approved, we will offer you replacement at no extra charge.

3. International orders. We are not responsible for any orders that don't arrive to you because they are seized by Customs or other government organizations. BEFORE ORDERING, PLEASE CONFIRM WITH YOUR COUNTRY'S REGULATING BODIES THAT THEY WILL ALLOW ESSIAC INTO YOUR COUNTRY. You may want to tell them that essiac is an herbal tea containing the following eight herbs: blessed thistle, burdock root, kelp, red clover sheep sorrel, slippery elm bark, turkish rhubarb root, and watercress. However, bear in mind that we do not list these ingredients out on the customs slip. Although we will never ship to a country that we know will refuse the essiac, we are not able to keep up-to-date on the importation policies for essiac of the hundreds of countries that order from us. If your package is seized, you will not receive a refund, so purchase at your own discretion.

Customers are solely responsible for any fees or duties to receive our products into the destination country. The same terms and conditions that apply to our domestic orders apply to international returns.

If you wish to receive a refund for any reason, the product must be returned within 30 days of the day it arrived to you.

All returned products must be shipped to:

discount-essiac-tea.com
Attn: Returns Dept.
4 Vale St.
Merrimac, MA 01860
USA